Our Terms and Conditions.
- For lessons in a group all kids should be aged 8 or over and able to swim.
- Students must abide by instructions set out by coaches at all times, specifically in relation to safety.
- We are not responsible for personal belongings left at our changing rooms.
- We reserve the right to cancel a lesson at any time due to adverse unsafe conditions. Full refunds will be given in the case of us cancelling a booking for any reason.
Cancelation of lessons and refunds.
If a customer cancels a lesson in advance refunds are given as follows:
1. more than 5 days notice: full refund.
2. 48hrs - 5 days 50% refund.
3. less than 48hrs : no refund. This is non negotiable.
SUMMER CAMP SPECIFIC.
- No refund is given if the camp is cancelled within 7 days before the start of the camp.
- If paying a deposit on booking the reminder needs to be paid on day 1 of the camp.
- Please note if paying by card that this can only be done online through our website when booking the camp. If you wish to pay the full amount by card then payment in full is required when booking.